01
Analysis
Review the operation as it works today.
We review products, order volume, packaging, delivery methods, returns, peak periods and the manual work your team currently handles.
Controlled fulfillment onboarding
Move fulfillment without guessing what happens next.
Shipendo maps the current operation, connects the required systems, prepares stock and instructions, tests representative scenarios and supports the first live orders.
Launch plan5 stages
Review the operation as it works today.
Define every data handoff.
Prepare stock and working instructions.
Test routine work and awkward cases.
Before the first parcel
Prepare the operation in five stages.
Each stage has defined inputs, decisions and responsibilities. The launch starts only after the working scenarios have been tested.
From setup to daily operations
Each stage has defined inputs, decisions and responsibilities. The launch starts only after the working scenarios have been tested.
02
Connection
Define every data handoff.
We map the product, order, payment, delivery and status data that must pass between your systems and Shipendo.
03
Preparation
Prepare stock and working instructions.
We confirm product data, receiving, packaging, sets, promotional materials, handling, carrier setup, returns and exception procedures.
04
Testing
Test routine work and awkward cases.
We test representative orders, changes, cancellations, address issues, unavailable stock, delivery choices, status updates and supported return scenarios.
05
Launch
Watch the first live orders together.
Shipendo monitors the first orders with your team, confirms each handoff and records changes to the operating procedure.
Who owns what
Set the responsibilities before launch.
A sound handover starts with both teams knowing which inputs they provide, which decisions they make and which daily tasks they run.
| Stage | Your team | Shipendo |
|---|---|---|
| Discovery | Share products, volume, current workflow, delivery promise, and known bottlenecks. | Map the operating flow, dependencies, risks, and questions that need a decision. |
| Data and rules | Confirm SKU data, payment states, packaging, bundles, returns, and service rules. | Configure the connection and translate business rules into warehouse actions. |
| Inventory transfer | Prepare an accurate inbound notice and product identification. | Receive, check, record, and place inventory into a usable stock position. |
| Testing | Approve representative orders and expected customer outcomes. | Test normal orders, changes, holds, cancellations, and updates back to the store. |
| Daily operation | Decide on commercial exceptions that need brand input. | Run receiving, order processing, dispatch, returns, and operational exception handling. |
Practical checklist
What to bring to the first workshop
The specification does not need to be perfect. These inputs give the first conversation something concrete to work with.
A current SKU or product list, including bundles and variants.
Recent monthly order volume, items per order, destinations, and peak periods.
Packaging, promotional materials, carrier services, cash on delivery and return requirements.
Examples of orders that regularly need manual attention.
The go-live gate
Launch only after routine and exception cases pass testing.
- Products and SKUs are identified.
- Opening stock is received and reconciled.
- Order and payment statuses are mapped.
- Packing, bundle, insert and handling rules are approved.
- Carrier and delivery choices are configured.
- Representative normal and exception orders pass testing.
- Responsibilities and escalation paths are confirmed.
LAUNCH CHECKLIST
What should you check before going live?
How long does fulfillment onboarding take?
The timeline depends on product complexity, data quality, inventory readiness and the workflows that need testing. Discovery gives us the information needed for a realistic plan.
Do I need to change my ecommerce store?
Usually not. Shipendo is designed to connect with the store and tools you already use.
What does my team need to prepare?
Useful inputs include your SKU list, order and payment states, packaging rules, delivery methods, returns policy, expected volume and launch stock.
What happens to existing inventory during the move?
Inventory is handled as an inbound project. Your team provides the expected stock notice and product identification. Shipendo receives, checks, records and places the stock before live orders depend on it.
What is tested before launch?
Testing should cover paid orders, order changes, cancellations, unavailable stock, address issues, delivery choices, packing instructions, status updates and representative return scenarios.
Ready to hand over daily fulfillment?
Show us how your operation works.
Tell us what you sell, how orders move today and where the work gets stuck. We will review the information and contact you within one business day.